We only offer refunds for items that arrive significantly damaged or were not delivered due to courier issues.

Damaged Items:
If your item arrives with considerable damage, please contact us within 7 days of delivery at azoual.official@gmail.com. Include clear photos of the damage and your order number. We’ll assess the situation and process a refund if eligible.

Undelivered Orders:
All orders come with tracking information. If your package was never delivered and the courier confirms non-delivery, please email us at azoual.official@gmail.com.We’ll investigate and may issue a refund if the issue is confirmed.

We do not offer refunds for change of mind or incorrect addresses entered at checkout.

If you have any questions, don’t hesitate to reach out.

Currently, we do not accept returns or exchanges.

If you have any questions or concerns about your order, contact us at azoual.official@gmail.com.